Privacy Policy

This Privacy Policy explains how Bedify (“we”, “our”, “us”) collects, uses, stores and protects the personal information of users who visit or make purchases through our website and services.

  1. Company Information

Business Name: Bedify (Owned by Madhav Foam House)
Email: madhavfoamhousebedify@gmail.com
Phone: 9813450000
Address: H.No. 13-14, 8 Marla Colony, Jatal Road, Panipat, Haryana – 132103, India

  1. Information We Collect

We may collect the following types of information when you interact with our website or place an order:

  • Personal Identification Details: Name, Phone Number, Email Address, Billing/Shipping Address
  • Order & Transaction Details: Product details, payment method, invoice, delivery details
  • Technical Information: IP address, browser type, device information, cookies & usage data
  • Communication Information: Queries, feedback, support messages

We do not store full Debit/Credit Card numbers or UPI PIN as per RBI compliance.
All payments are processed securely by our payment gateway partners (PhonePe, Razorpay etc).

  1. How We Use Your Information

We use your data to:

  • Process, confirm and deliver your orders
  • Provide customer support and respond to inquiries
  • Improve website performance and user experience
  • Prevent fraud and secure transactions
  • Provide updates, offers, or service notifications (only with consent)
  • Comply with legal and regulatory requirements
  1. Sharing of Information

We may share your information only with:

Entity / Partner

Purpose

Delivery / Courier Partners

To deliver the product

Payment Gateway Service Providers

To securely process payments

IT / Hosting / Support Services

For website & database management

Government/Legal Authorities (if required)

To comply with law

We do not sell, rent or trade your personal data to any third party.

  1. Data Security

We use encryption, firewall protection, secure data storage measures and restricted access controls to safeguard your personal data.

However, no online system is 100% secure. While we work to protect your data, users should also ensure safe internet practices on their end.

  1. Cookies

We use cookies to:

  • Improve browsing experience
  • Remember user preferences
  • Analyze website traffic & performance

Users can disable cookies from browser settings, but some features may not function properly.

  1. Your Rights

You may request:

  • Access to the personal data we hold
  • Correction of inaccurate details
  • Deletion of your data (unless required for legal or record-keeping purposes)

To request this, contact us at:
 madhavfoamhousebedify@gmail.com

  1. Data Retention

We retain personal data only for as long as necessary to:

  • Complete your orders
  • Maintain warranty/return support
  • Comply with tax, invoice & audit laws under the Govt. of India

After the required period, data is securely deleted/anonymized.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
We recommend reviewing this policy periodically.

  1. Contact Us

For any questions, concerns, or privacy requests, please contact:

Bedify (Madhav Foam House)
H.No. 13-14, 8 Marla Colony, Jatal Road, Panipat, Haryana – 132103
Phone: 9813450000
Email: madhavfoamhousebedify@gmail.com